Frequently Asked Questions

You can book online 24/7 at dreamspaatx.com/book, call or text us at (512) 382-7500, or walk in during business hours. Online booking is the fastest way to secure your preferred time slot.

We require 24 hours notice for cancellations or rescheduling. Cancellations made within 24 hours of your scheduled appointment are subject to a 50% cancellation fee. You can cancel or reschedule online through our booking system or by calling us.

Yes, we welcome walk-ins! However, appointments are recommended to ensure availability and minimize wait times. Walk-in availability varies depending on the day and time.

You can book appointments up to 60 days in advance through our online booking system.

We specialize in nail services including:

• Manicures (classic, gel, hard gel overlay)
• Pedicures (classic, signature, volcano treatments)
• Aprés Gel-X nail extensions
• Hard gel, acrylic, and dip powder nails
• AI-printed custom nail designs
• Facials and head spa treatments
• Waxing services
• Infrared sauna sessions
• Kids services

Yes! We exclusively use authentic Aprés Gel-X products, never dupes or imitations. We're committed to providing only the highest quality products for our clients' safety and satisfaction.

Pricing varies by service. Manicures start at $35, pedicures at $45, and Gel-X full sets at $70. Check our services page or call for detailed pricing.

Service times vary:

• Classic Manicure: 45-60 minutes
• Gel-X Full Set: 90-120 minutes
• Classic Pedicure: 45-60 minutes
• Signature Pedicure: 75-90 minutes
• Facials: 60-75 minutes
• Head Spa: 60-90 minutes

Yes! We offer age-appropriate spa services for children including mini manicures, pedicures, and mani-pedi combos designed specifically for little ones.

With proper care, Aprés Gel-X nails typically last 3-4 weeks. We recommend scheduling fills every 2-3 weeks for optimal appearance and nail health.

To maintain your manicure or pedicure:

• Avoid water and excessive hand washing for 2 hours after gel services
• Apply cuticle oil daily to keep nails and cuticles moisturized
• Wear gloves when using harsh chemicals or doing dishes
• Avoid using your nails as tools
• Keep nails at a manageable length to prevent breakage

We warranty all services for 7 days. If you experience any issues within this period, contact us immediately at (512) 382-7500 with a photo of the issue, and we'll make it right with a complimentary touch-up or correction.

For regular polish, we recommend every 1-2 weeks. For gel polish, every 2-3 weeks. Pedicures typically last 3-4 weeks depending on your lifestyle and activities.

We're located at 5301 Airport Blvd, Suite 200, Austin TX 78751, just 7 minutes from Downtown Austin and 5 minutes from UT Austin campus. We're in a highly visible location on Airport Blvd with plenty of free parking.

Yes! Free parking is available in our parking lot directly in front of the salon.

Yes, Dream Spa is fully wheelchair accessible with barrier-free entry and facilities.

Please check our location page for current hours or call us at (512) 382-7500.

We accept all major credit cards, debit cards, and cash. We also accept gift cards purchased through our system.

Yes! Gift cards are available for purchase online at our gift card page or in person at the spa.

All gift cards are valid for one (1) year from the date of purchase. After that time, any unused value is surrendered. To check your gift card balance, call or text us at (512) 382-7500.

Gratuity is not included in service prices. Tips for exceptional service are appreciated and can be added to your payment or given directly to your technician.

We follow hospital-grade sanitation protocols including:

• All implements are sterilized in an autoclave after each use
• Disposable files and buffers used once per client
• Thorough disinfection of all surfaces between clients
• Fresh liners for pedicure tubs
• Hand washing and sanitization before each service

Learn more on our sanitation page.

We provide everything you need! Just bring yourself and any inspiration photos if you have a specific look in mind. For pedicures, we recommend wearing or bringing open-toed shoes.